Having trouble paying with GCash? Just follow this guide!
In line with GCash's commitment to delivering a seamless and secure user experience, GCash has introduced enhancements to its online payment experience.
All transactions shall now require GCash users to log-in through their GCash mobile app to complete their online payment transactions.
Additionally, the new payment experience shall be subject to enhanced security tools that aim to leverage the Multi-Factor Authentication features such as OTP, MPIN, Face ID , etc.
Step 1:
Select "GCash" as payment method on checkout.
Step 2:
A web browser will open to continue payment on the GCash app.
Make sure GCash is installed on your phone and click "Open in GCash" button or scan the QR Code.
Step 3:
The GCash app will open. Login and confirm the payment as usual.
Step 4:
After confirming payment, you should see this success screen. Click "Proceed" and then switch back to the Ordermo app.
Step 5:
In the Ordermo app, you will see a payment verification prompt. Press "Verify Payment" and once it's confirmed by the system, your order will be automatically processed.
If you're still having issues with paying using GCash, feel free to send us a message and we will be in touch!